What is LUGGAGE-FREE TRAVEL?
Want to start exploring Japan as soon as you arrive?
Have your luggage delivered from the airport straight to your hotel?
Or have it transported from your current hotel to the next?
LUGGAGE-FREE TRAVEL offers an all-new way to enjoy Japan
How To Use
LUGGAGE-FREE TRAVEL?
- Book online
Get a QR code - Drop off your bags
Just display your QR code - Start exploring right away
- Pick up your bags
Just display your voucher as a customer copy
Why it's safe
- Clear billing system
- Your credit card payment
will go through automatically
when you deposit your luggage
- Confirmation by email
- You will receive an automatic confirmation email for each step of the process
- Live chat
- You can make enquiries to
our multilingual
employees directly via chat
- Safe and secure delivery
- Risks of lost or
damaged luggage and
delays are minimised
– it’s Japanese hospitality
at work
- Personalised support
- Any unforeseen issues are dealt with by our call centre staff,
who speak English,
Chinese and Japanese
Pricing
Luggage size
| Size: length+width +height |
 ～120cm （15kg） |
 ～160cm （25kg） |
|---|---|---|
| Price | From ¥2,000 (plus tax) / one way |
From ¥2,500 (plus tax) / one way |
※Long distance shipping fee and airport fees (upon departure) may be added to the base fees above.
※A cardboard box is also acceptable.
Undeliverable luggage
Things to keep in mind before packing!
Special Offer
A pass set to make your travels in Japan more convenient, the Japan Convenience Pass (JA・CO・PA) gets you access to all sorts of special offers for shopping, eating and tourism.
Display it at any of the around 1,000 facilities with a JA CO PA logo mark for discounts, free gifts and other great deals.
