What’s LUGGAGE-FREE TRAVEL(LFT)?
Intuitive and easy to use,send your luggage to and from 12,000 of locations nationwide.
The LFT Experience
LFT is your personal baggage concierge as you tour Japan.Embrace this new way to travel, and make the most of every seconds Japan.
Where will your LFT journey take you? 1min30sec
How to use
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Show your QR code or reservation number to the staff at the counter of the hotel or LFT drop-off counter.
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Complete the drop-off procedure at the dedicated LFT terminal.
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Collect your baggage claim slip from the staff.
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Leave your luggage to LFT.
Present your baggage claim slip at the LFT pick-up point at your next destination.
The LUGGAGE-FREE TRAVEL Difference
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Optimised for Smartphone
On the go? Don’t worry. Everything can be arranged and booked from your smartphone, and all the details you need to drop off your luggage are easily accessed on your mobile device.
No codes or print-outs required.
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Multilingual Concierge
From booking to customer support, the service is fully available in English, Korean, and Chinese, with more languages being added all the time!
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Safety First Omotenashi Service
Nothing is more important than the safety of your belongings, and your luggage is insured for added peace of mind.
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Payments Made Easy
Needless to say, most major credit cards are accepted, and you can get a free quote online at any time so you know exactly how much you will be paying.
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No Cancellation Fee
Not sure of your schedule?
Ended up with another bag of shopping? No problem! You can add additional luggage or cancel your reservation right up to the point of drop-off with no additional fees.
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Confirmation by email
You will receive an automatic confirmation email for each step of the process.
Luggage Size and Fees
| S | L | |
|---|---|---|
| Size: length + width + height |
  ～120cm（15kg） |
 ～160cm（25kg） |
| Fees | From¥2,000(plus tax) / one way |
From¥2,500(plus tax) / one way |
- *Cost may vary depending on the size of the luggage and the delivery location.
- ※A cardboard box is also acceptable.
Undeliverable Luggage
Things to keep in mind before packing!
Help
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Online Booking Guide
View our online booking guide.
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FAQ
Frequently Asked Questions regarding Luggage-Free Travel.
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Live chat
You can make enquiries to our multilingual employees directly via chat.
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Personalised support
Any unforeseen issues are dealt with by our call centre staff, who speak English, Chinese and Japanese
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