What is LUGGAGE-FREE TRAVEL?|LUGGAGE-FREE TRAVEL

What is LUGGAGE-FREE TRAVEL?

Want to start exploring Japan as soon as you arrive?
Have your luggage delivered from the airport straight to your hotel?
Or have it transported from your current hotel to the next?
LUGGAGE-FREE TRAVEL offers an all-new way to enjoy Japan

サービスの概要サービスの概要

  • Direct delivery
  • Direct delivery
  • Direct delivery
  • Travel light!
  • Direct delivery
  • Direct delivery
  • Direct delivery
  • Travel light!

How To Use
LUGGAGE-FREE TRAVEL?

  1. Book online
    Get a QR code
  2. Drop off your bags
    Just display your QR code
  3. Start exploring right away
  4. Pick up your bags
    Just display your voucher as a customer copy

Why it's safe

  • Clear billing system
    Clear billing system
    Your credit card payment
    will go through automatically
    when you deposit your luggage
  • Confirmation by email
    Confirmation by email
    You will receive an automatic confirmation email for each step of the process
  • Live chat
    Live chat
    You can make enquiries to
    our multilingual
    employees directly via chat
  • Safe and secure delivery
    Safe and secure delivery
    Risks of lost or
    damaged luggage and
    delays are minimised
    – it’s Japanese hospitality
    at work
  • Personalised support
    Personalised support
    Any unforeseen issues are dealt with by our call centre staff,
    who speak English,
    Chinese and Japanese

Pricing

Luggage size

Size:
length+width
+height
small
~120cm
(15kg)
large
~160cm
(25kg)
Price From ¥2,000
(plus tax) /
one way
From ¥2,500
(plus tax) /
one way

※Long distance shipping fee and airport fees (upon departure) may be added to the base fees above.

※A cardboard box is also acceptable.

Undeliverable luggage

Things to keep in mind before packing!

Special Offer

A pass set to make your travels in Japan more convenient, the Japan Convenience Pass (JA・CO・PA) gets you access to all sorts of special offers for shopping, eating and tourism.
Display it at any of the around 1,000 facilities with a JA CO PA logo mark for discounts, free gifts and other great deals.