What’s LUGGAGE-FREE TRAVEL(LFT)?

Intuitive and easy to use,send your luggage to and from 12,000 of locations nationwide.

The LFT Experience

LFT is your personal baggage concierge as you tour Japan.Embrace this new way to travel, and make the most of every seconds Japan.

Where will your LFT journey take you? 1min30sec

How to use

  1. Show your QR code or reservation number to the staff at the counter of the hotel or LFT drop-off counter.

  2. Complete the drop-off procedure at the dedicated LFT terminal.

  3. Collect your baggage claim slip from the staff.

  4. Leave your luggage to LFT.
    Present your baggage claim slip at the LFT pick-up point at your next destination.

The LUGGAGE-FREE TRAVEL Difference

  • Optimised for Smartphone

    On the go? Don’t worry. Everything can be arranged and booked from your smartphone, and all the details you need to drop off your luggage are easily accessed on your mobile device.
    No codes or print-outs required.

  • Multilingual Concierge

    From booking to customer support, the service is fully available in English, Korean, and Chinese, with more languages being added all the time!

  • Safety First Omotenashi Service

    Nothing is more important than the safety of your belongings, and your luggage is insured for added peace of mind.

  • Payments Made Easy

    Needless to say, most major credit cards are accepted, and you can get a free quote online at any time so you know exactly how much you will be paying.

  • No Cancellation Fee

    Not sure of your schedule?
    Ended up with another bag of shopping? No problem! You can add additional luggage or cancel your reservation right up to the point of drop-off with no additional fees.

  • Confirmation by email

    You will receive an automatic confirmation email for each step of the process.

Luggage Size and Fees

  S L
Size: length + width + height

~120cm(15kg)

~160cm(25kg)

Fees From¥2,000(plus tax)
/ one way
From¥2,500(plus tax)
/ one way
  • *Cost may vary depending on the size of the luggage and the delivery location.
  • ※A cardboard box is also acceptable.

Undeliverable Luggage

Things to keep in mind before packing!

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