Fees, Delivery Area and Delivery Time

Luggage Size and Fees

Length Width Height
Small

~120cm(15kg)

From¥2,000(plus tax) / one way
Large

~160cm(25kg)

From¥2,500(plus tax) / one way
  • *Cost may vary depending on the size of the luggage and the delivery location.
  • ※A cardboard box is also acceptable.

Delivery Area

Ex:Delivery from the Kanto region

areabase fee only
Tohoku, Hokuriku,Kanto, Koshin,chubu, kansai,chugoku, shikoku
area+¥500
(added to the base fee)
Hokkaido, Kyushu,
area+¥2,000
(added to the base fee)
Okinawa
  • areabase fee only
    Tohoku, Hokuriku,Kanto, Koshin,chubu, kansai,chugoku, shikoku
  • area+¥500
    (added to the base fee)
    Hokkaido, Kyushu,
  • area+¥2,000
    (added to the base fee)
    Okinawa

Invoice Example

■When delivering from Narita Airport to a hotel in Shinjuku
If you leave your luggage to Narita Airport by 10 o'clock, you can pick it up at the hotel in Shinjuku on the night of the day.
* If you leave your luggage by 14:00 at about 60 designated hotels in Tokyo, you can receive it on the day.
■When delivering from a Shinjuku hotel to a hotel in Kyoto
If you leave your luggage by evening in a hotel in Shinjuku, you can pick it up at the Kyoto Hotel the next evening.
■When delivering from a Shinjuku hotel to Narita to Airport
If you leave your luggage by evening at a hotel in Shinjuku, you can pick it up at Narita Airport two days later.
We also offer special same day delivery service.

Delivery Time

Basically, you can receive it the next day.
In case of receiving it at the airport or long-distance delivery, you can receive it from two days later.

From To Delivery Time

AirPort

Hotel (Guest Only)

Same-day or Next day

AirPort

No Service

Hotel (Guest Only)

Hotel (Guest Only)

Next day

AirPort

Same-day or 2days later

Other locations
that anyone
can use

Hotel (Guest Only)

Same-day or Next day

AirPort

2days later

* Delivery time of luggage varies depending on the facility and time of day to leave luggage.
For details, select the relevant facility on the reservation screen and confirm.

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